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Instructions for enabling JavaScript on a PC

Internet Explorer 6 and above

On the Tools menu, click Internet Options, and then click the Security tab.
Under Select a zone, click the Internet zone.
Under Security level for this zone, click Default level.
Click the OK button at the bottom of the window, and then OK again.
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Instructions for enabling JavaScript on a Macintosh.

Safari

Click on Safari, then select Preferences. (PC Safari users: Click on Edit, then select Preferences.)
Click on the Security tab.
Under Web content, ensure that Enable plug-ins and Enable JavaScript are checked.
Close the window.
Quit Safari, and then restart the browser.
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Mozilla Firefox version 2 and above

On the Tools menu, click Options.
On the Content tab, click to select the Enable JavaScript check box.
Click the OK button at the bottom of the window.
Click the Go back one page button to return to the previous page, and then click the Reload current page button to run scripts.
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Mozilla Firefox version 2 and above

Click on Firefox and select Preferences.
On the Content tab, click to select the Enable JavaScript check box.
Click the OK button at the bottom of the window.
Quit Mozilla Firefox, and then restart the browser.
Return to H&R Block.

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Forgot Username

If you have forgotten your username, please follow the directions below:

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On the H&R Block At Home Online sign in screen, click the Forgot my username link in blue to the right of the Username field.
Enter the e-mail address you used when you created your online account and the last 5 digits of your Social Security Number (SSN).
Click the Find My Account button.
The security question you chose when you created your account will appear.
Enter your response to your security question and click the Submit button.
Click the Return to Sign In button to log in to your online account.