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Instructions for enabling JavaScript on a PC

Internet Explorer 6 and above

On the Tools menu, click Internet Options, and then click the Security tab.
Under Select a zone, click the Internet zone.
Under Security level for this zone, click Default level.
Click the OK button at the bottom of the window, and then OK again.
Return to H&R Block.

Instructions for enabling JavaScript on a Macintosh.

Safari

Click on Safari, then select Preferences. (PC Safari users: Click on Edit, then select Preferences.)
Click on the Security tab.
Under Web content, ensure that Enable plug-ins and Enable JavaScript are checked.
Close the window.
Quit Safari, and then restart the browser.
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Mozilla Firefox version 2 and above

On the Tools menu, click Options.
On the Content tab, click to select the Enable JavaScript check box.
Click the OK button at the bottom of the window.
Click the Go back one page button to return to the previous page, and then click the Reload current page button to run scripts.
Return to H&R Block.

Mozilla Firefox version 2 and above

Click on Firefox and select Preferences.
On the Content tab, click to select the Enable JavaScript check box.
Click the OK button at the bottom of the window.
Quit Mozilla Firefox, and then restart the browser.
Return to H&R Block.

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Forgot Password

If you have forgotten your password, please follow the directions below:

Watch Demo

On the H&R Block At Home Online sign in screen, click the Forgot my password link in blue to the right of the Password field.
Enter your username and the last 5 digits of your social security number then click the Find My Account button.
The security question you chose when you created your account will appear.
Enter your response to the security question and click the Submit button.
In the Create password field, enter a new password. Your new password must be 7-15 characters in length and can be a combination of upper and lowercase letters and numbers, and/or special characters.
Re-enter the new password and click the Go To My Account button.